Returns & Refunds

Need to return or exchange something? Not a problem.

We accept all returns and exchanges for items that are full price. This excludes exchange and returns for change of mind purchases on sale and promotional items.

In order to exchange or return product/s bought online through our online store, you will need to follow the steps below:

  1. Notify us about the return.
  2. Return items to the following address:

GET BENT®

ATTN: Patricia
1938 Gloria Drive
Tallahassee FL 32303

You must include the following with your return item:

  • A clearly written/typed note containing your order number, full name and clear written exchange instructions (include style/size preference). Please check available stock online before returning!

We try our best to accept all items returned to us, however, please read and observe our policy as follows:

GET BENT® RETURN POLICY:

  1. Orders must be returned to us within FIFTEEN (15) days from date of purchase (as indicated on your invoice). Returns outside this period will be sent back to you.
  2. Items must be returned in their original condition. This means the garments must – be unworn & unwashed, have all tags and hygiene labels attached and have no makeup, stains or strong odors.
  3. No returns or exchange for items purchased using a credit note, sale items and promo coupons.
  4. Returns that do not include a return note with instructions will be returned to sender.
  5. We do not cover for the cost of the return shipping. It is recommended to use a shipping service with tracking as GET BENT® is not liable for any packages lost in transit. All items are inspected by our staff upon arrival.